Privacy Policy

INTRODUCTION This Privacy Policy describes the data practices of You4You LLC and its affiliates (collectively, “You4You,” “we,” “our,” or “us”) when you visit websites that link to this Policy, including you4youhealth.com (the “Websites”), use affiliated mobile applications (the “Apps”), or otherwise interact with our products and services (collectively, the “Services”). This Policy is incorporated into our Terms of Use.

Please read this Policy carefully. If you do not agree, do not use the Services.

INFORMATION WE COLLECT We collect information you provide, information collected automatically, information from social media, and information from other sources.

Information You Provide Depending on your use of the Services, we may collect: • Name, address, phone number, date of birth, email address • Medical conditions, treatment information, prescriptions, referrals, lab results, related health information • Account credentials • Billing and shipping information, payment details processed by payment vendors • Purchase and transaction history • Customer support communications • Demographic information such as age and gender • Content you submit to forums, forms, surveys, or applications • Any other information you choose to provide
Information Collected Automatically We and our service providers may collect information about your use of the Services and devices used to access them, including: • IP address • Browser type, language, operating system • Device identifiers • Referring and exit pages, URLs, domain names • App version, update status, usage times • Pages viewed, clicks, search terms, downloads, time spent • Error logs and similar diagnostic data

Location Information We may collect general location information derived from IP address or device data. We will request permission before collecting precise GPS location information where required.

Cookies and Similar Technologies We and our providers may use cookies, pixels, SDKs, logs, and similar technologies to remember preferences, improve functionality, analyze usage, personalize content, measure campaigns, and support security and administration. You may manage cookies through browser settings, but some features may not function properly.

Social Media and Content Platforms If you interact with us on social media or through promotions, we may collect information such as your name, email address, comments, or other content you submit.
Information from Other Sources We may receive information from partners and third parties, including physicians, medical professionals, pharmacies, contractors, analytics providers, advertising networks, and search providers.

HOW WE USE INFORMATION We may use your information to: • Provide, operate, improve, and manage the Services • Support physicians, pharmacies, and health care operations • Process orders, payments, shipments, and requests for treatment • Verify identity and administer accounts • Communicate with you regarding Services, support, and transactions • Send marketing communications where permitted by law • Conduct research, analytics, auditing, and reporting • Personalize content and improve user experience • Detect fraud, secure systems, and enforce our Terms • Comply with legal obligations • Establish, exercise, or defend legal rights

Combined Information We may combine information collected through the Services with information from other sources and use it consistent with this Policy.

Aggregate or De-Identified Information We may aggregate or de-identify information so it cannot reasonably identify you. We may use or share such information for any lawful purpose, including research, analytics, and marketing.

ONLINE ANALYTICS AND ADVERTISING We may use analytics providers such as Google Analytics and Mixpanel to understand usage, improve Services, prevent fraud, and enhance functionality. Some providers may support cross-device measurement subject to their settings and controls.

We may also work with advertising partners that use cookies or similar technologies to show relevant ads on our Services and elsewhere. You may still receive ads after opting out, but they may be less relevant.

For mobile devices, platform providers such as Apple or Google may offer controls for personalized advertising through device settings.

Do Not Track Some browsers offer Do Not Track signals. Unless required by law, we do not currently respond to all browser-based DNT signals.

HOW WE SHARE INFORMATION We may share information as follows:

Affiliates With our affiliates and subsidiaries for service delivery, support, and operational consistency.

Health Care Providers and Related Services With physicians, pharmacies, and other providers to schedule care, deliver treatment, communicate with you, and support treatment, payment, and health care operations.

Service Providers With vendors performing services for us, such as billing, marketing, analytics, customer service, fulfillment, hosting, storage, IT, security, fraud prevention, payment processing, auditing, and legal support.

Legal and Safety Purposes When required by law or when reasonably necessary to comply with legal process, enforce agreements, investigate violations, respond to requests, prevent fraud, or protect rights, property, safety, or security.

Business Transfers In connection with mergers, acquisitions, financing, asset sales, reorganizations, or similar transactions, subject to applicable law.

Public Forums Information you post publicly may be visible to others and may be indexed by search engines.

Consent We may share information at your direction or with your consent.

YOUR MARKETING CHOICES You may opt out of promotional emails by using unsubscribe links or contacting us. We may still send non-promotional messages relating to transactions, accounts, support, or legal notices.

YOUR CHOICES REGARDING HEALTH INFORMATION Where applicable, you may tell us your preferences regarding certain disclosures, such as sharing information with family, friends, or others involved in your care. We may also share information when necessary to lessen a serious threat to health or safety or where otherwise permitted by law.

Unless you authorize otherwise or law permits, we do not use or disclose health information for purposes that require authorization, such as certain marketing uses, sale of information, or uses of psychotherapy notes where applicable.

YOUR RIGHTS Depending on applicable law and our role with respect to your data, you may have rights to: • Access or receive a copy of certain information • Request correction of inaccurate information • Request confidential communications by alternative means or locations • Request restrictions on certain uses or disclosures • Receive an accounting of certain disclosures where required • Appoint an authorized representative • Receive a paper copy of this notice • File a complaint without retaliation

To exercise rights, contact us using the information below. We may verify identity before processing requests. Some rights are subject to exceptions and legal limitations.

THIRD-PARTY SERVICES This Policy does not apply to third-party websites, apps, devices, platforms, or services that may link to or integrate with our Services. Their practices are governed by their own policies.

HOW WE PROTECT INFORMATION We use reasonable administrative, technical, and physical safeguards designed to protect information. No system or transmission method is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of passwords and credentials.

CALIFORNIA PRIVACY INFORMATION If you are a California resident, you may have rights under California law, including rights to know, access, delete, correct, limit certain sharing, and non-discrimination, subject to exceptions. We may collect categories of information described in this Policy, including identifiers, commercial information, financial information, internet activity, geolocation, demographic data, images, user content, and customer service data, and disclose them to the categories of recipients described above.

We do not sell personal information in exchange for money in the traditional sense. Certain advertising or analytics practices may constitute a “sale” or “sharing” under California law. You may exercise applicable opt-out rights by contacting us.

Nevada Residents Nevada residents may request to opt out of certain future sales of covered information as defined by Nevada law by contacting us.

RETENTION We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, comply with law, resolve disputes, enforce agreements, and maintain records.

CHANGES TO THIS POLICY We may update this Policy from time to time. Updated versions will be posted through the Services with a revised effective date where appropriate. Your continued use of the Services after changes become effective constitutes acceptance to the extent permitted by law.

CHIEF PRIVACY OFFICER Spyro Malaspinas spyro@you4youhealth.com